Vertu International Ltd (the “Company”) respects the privacy concerns of the users of its website, www.serenitygardeners.com and the services provided therein (the “Site”). The Company thus provides this privacy statement to explain what information is gathered during a visit to the Site and how such information may be used.

Please also review the Terms of Use at www.serenitygardeners.com/terms which also govern the use of this Site.

Use of Information: As a general policy, information such as your name, postal address or email address is not automatically collected simply because you visit the Site. However, certain technical information may be collected automatically through the operation of our website and service providers, including device and browser information, operating system, IP address and cookies. This information may be used to operate the Site, improve performance, understand how the Site is used and enhance your online experience.

The Site may ask you to provide information when you join a mailing list, download a resource, purchase or register for a programme, join a community, complete a survey or contact us. This may include your name, email address, postal address where required, purchase information, communication preferences, interests, and information you choose to provide through community or support features. We may share personal information with trusted third-party service providers where reasonably necessary to operate our business and provide our services, including website hosting, email delivery, payment processing, course and community platforms, analytics and advertising services. We only share information for purposes connected with providing, improving or supporting our services.

We do not sell your personal information. With your permission, we may use your contact information to send you information about our company and products. You may always opt out of receiving future mailings as provided below.

Payment details for credit card transactions are generally handled by third-party payment processors. The Company does not normally store full credit card details it may receive in regard to a specific transaction and/or billing arrangement except as necessary to complete and satisfy its rights and obligations with regard to such transaction, billing arrangement, and/or as otherwise authorized by a user.

The Company may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with the Company’s rights or property, other users of the Site, or anyone else that could be harmed by such activities.

Our services are intended for adults and are not directed to children. We do not knowingly collect personal information from children. If we become aware that personal information has been provided by a child without appropriate authority, we will take reasonable steps to delete it.

Personal Information: Personal information is retained only as long as reasonably necessary for the purposes collected or as required by law. You may request access to, or correction of, your personal information by contacting the Company at [email protected].

New Zealand Privacy Act: This Privacy Policy is intended to operate consistently with the New Zealand Privacy Act 2020.

Service Providers: Some of our service providers may store or process information outside New Zealand. Where personal information is disclosed overseas, we take reasonable steps to ensure it is protected in a manner consistent with applicable New Zealand privacy requirements.

Use of Cookies: Cookies and similar technologies may be used to remember preferences, understand how visitors use the Site, improve site performance, and support analytics and advertising. Some cookies may be provided by third-party service providers. You can adjust your browser settings to refuse or limit cookies, although some parts of the Site may not function properly as a result.